EBVC NOW DELIVER!
Medication Home Delivery Service
EBVC remains OPEN and full service.
EBVC is implementing a Medicine Delivery Service!
The aim is to ensure our clients and their pets have the medication they need. This is for ongoing cases that the vets at EBVC are managing. We cannot service cases that are not under our care.
This is for clients who can’t leave the home but also any client who want to improve their social distancing.
This will help us focus on consultations and perform surgery whilst maintaining our high COVID-19 hygiene standards.
There is NO delivery costs but there is a limited delivery range to 3km range: Bentleigh East, Bentleigh, Moorabbin, McKinnon, Oakleigh South, Ormond, Oakleigh, Hughesdale, Murrumbeena, Highett and also to Hampton ,Sandringham. We can be flexible if you are not in this area. Please ask.
Deliveries will be AFTER 7.30pm to letterbox or front door.
If you do not have an appropriate letterbox or frontdoor, then you will need to be available to receive the delivery.
Medication Benefits Club discounts on repeat medications for chronic disease still apply!
So please call as normal. We will ask a few relevant questions. A vet may need to call you back to confirm.
Payment must be taken over the phone prior to delivery.
This is a temporary measure. We will advise if we need to adjust how this system works after we start trialling it today.
We will be calling clients with current medication awaiting pickup, to see if they would like them dropped off.
Currently we can consider pet food deliveries to older clients or those who are self isolating and can’t ask friends or family to do a pickup.
PLEASE understand that this is a new programme. Staff are being trained today on this system.
We are happy to report that everyone has been patient, understanding and adaptable to the new COVID-19 way of doing things. Lets all stay pleasant and continue working together.
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